Privacy policy
Clear data practices, in plain language.
This policy explains what information SWA Securities handles, why it is used, where your choices apply, and how to contact us.
Our data-minimization commitment
SWA Securities does not ask for brokerage credentials, does not execute trades, and does not sell personal information or use it for cross-context behavioral advertising.
Scope
This Privacy Policy applies to the SWA Securities mobile application, the SWA Securities marketing website, and messages you send to our support or privacy addresses. “SWA Securities,” “we,” “us,” and “our” refer to the operator of those services.
The app provides stock-market information, chart and event context, watchlists, and virtual scenario-rehearsal tools. It is not a broker-dealer and does not connect to a brokerage account for live order execution.
Information we handle
We aim to handle only the information required to provide, secure, and support the service.
| Category | Examples | How it arises |
|---|---|---|
| App content | Watchlist symbols, selected chart periods, and saved virtual scenarios, including reference levels and notes | You choose to create or save it in the app |
| Market-data requests | Requested ticker, chart period, request time, IP address, and basic connection metadata | Created when the app contacts a market-data service |
| Technical diagnostics | App version, device and operating-system type, crash details, and performance events | Provided only when diagnostic reporting is enabled or submitted |
| Communications | Name, email address, subject, message, and any attachment you choose to send | You contact us for support, privacy, or feedback |
| Website request data | IP address, browser type, requested page, and server security logs | Generated when your browser requests this website |
Information we do not request
We do not ask you to provide brokerage usernames or passwords, bank account details, payment-card data, government identification, or live trade instructions through the app.
How information is used
- Provide requested quotes, charts, fundamentals, events, watchlists, insights, and virtual scenario features.
- Preserve settings and app content you choose to save.
- Respond to support, privacy, and feedback messages.
- Detect failures, protect the service, prevent abuse, and maintain reliability.
- Meet legal obligations and enforce applicable service rules.
Where applicable law requires a legal basis, we rely on performance of our service relationship, our legitimate interests in operating and securing the service, your consent where requested, and compliance with law.
Sharing and service providers
We do not sell personal information. We may disclose limited information in these circumstances:
- Market-data and infrastructure providers. Requests may pass through vendors that deliver market information, hosting, security, or error diagnostics. They process data under their own terms or our service instructions, depending on the relationship.
- Professional support. Advisors may receive information when reasonably necessary for legal, security, accounting, or compliance work.
- Legal and safety reasons. We may disclose information when reasonably necessary to comply with law, legal process, or valid government requests; protect rights and safety; or investigate fraud and misuse.
- Business changes. Information may transfer as part of a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality safeguards.
We do not share personal information for targeted advertising across unrelated services.
Retention
App content stored on your device remains there until you delete it, clear the app’s data, or uninstall the app. Information transmitted to a service provider may remain in short-lived operational or security logs under that provider’s retention controls.
Support and privacy correspondence is generally retained for up to 24 months after the issue is closed, unless a longer period is required for security, disputes, or legal compliance. Security logs are retained only as long as reasonably necessary for protection and troubleshooting.
Your choices and rights
- Manage or delete watchlist and scenario content using available app controls.
- Control diagnostic sharing through device or operating-system settings, where available.
- Choose what information to include when contacting support.
- Request access, correction, deletion, restriction, objection, or portability where those rights apply.
- Withdraw consent for future processing where consent is the basis, without affecting earlier lawful processing.
- Appeal a denied privacy request or complain to your local data-protection authority where applicable.
To submit a request, email [email protected]. We may ask for information needed to verify the request and protect data from unauthorized access. Authorized agents may submit requests where local law permits.
Security and international processing
We use reasonable administrative, technical, and organizational safeguards appropriate to the information handled. These may include access controls, transport encryption, limited retention, vendor review, and monitoring for misuse. No transmission or storage method can be guaranteed completely secure.
Our providers may process information in countries other than your own. Where required, we use recognized transfer mechanisms or other lawful safeguards. Local laws in those locations may differ from those in your jurisdiction.
Children
SWA Securities is not directed to children under 13, or under the higher minimum age required in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.
Policy changes
We may update this policy to reflect product, legal, or operational changes. We will revise the “Last updated” date and provide additional notice in the app or on this website when a change is material and applicable law requires it.
Contact
For a privacy request or question, email [email protected]. For general product support, email [email protected] or use our contact page.
Please do not include brokerage credentials, bank information, government identifiers, or other highly sensitive data in your message.